How to Ship on Depop: Complete Shipping Guide

Understanding Depop's Shipping Options

Shipping on Depop can seem daunting at first, but once you get the hang of it, you'll appreciate the flexibility it offers. Depop allows sellers to choose between using their own methods or generating shipping labels through the platform. Let's break down your options.

Depop Shipping Labels

If you're in the US, Depop partners with USPS to provide shipping labels. In the UK, you can choose between Royal Mail and Hermes. When you opt for a Depop label, the cost is charged directly to you, and you can pass this cost onto the buyer by setting your own shipping price.

Independent Shipping

You can also ship independently, which might be a good option if you find a cheaper or more convenient service than what Depop offers. If you go this route, ensure you include accurate shipping costs in your listing price to maintain your profit margins.

Choosing the Right Carrier

When deciding on a carrier, consider cost, reliability, and delivery speed. Here's a quick comparison for US sellers:

Carrier	Service	1 lb	5 lbs	10 lbs
USPS	Priority Mail	$7.70	$12.80	$17.60
UPS	Ground	$9.50	$14.50	$20.00
FedEx	Home Delivery	$10.00	$15.00	$21.00

In the UK, compare Royal Mail, Hermes, and DPD for similar options. Remember to factor in any additional insurance or tracking costs.

Step-by-Step: Generating and Printing Shipping Labels

1. After a Sale: Once you sell an item, go to your sold items on Depop and select "Ship now".
2. Select a Carrier: Choose USPS (US) or Royal Mail/Hermes (UK).
3. Enter Weight and Dimensions: Make sure these are accurate to avoid excess charges.
4. Pay and Print: Pay for the label through Depop and print it using a standard printer. Cut out the label and attach it securely to your package.

Packaging Tips by Item Type

Clothing

• Use poly mailers for lightweight clothing. They're inexpensive and water-resistant.
• For bulkier items, consider using a box, but ensure it's not oversized to avoid additional costs.

Fragile Items

• Wrap items in bubble wrap and use a box with padding.
• Insure these shipments and mark the package as "Fragile".

Electronics

• Use anti-static bubble wrap and sturdy boxes.
• Include insurance and tracking for peace of mind.

Shoes

• Ship in a box to prevent damage.
• Include tissue paper inside to maintain shape.

Common Shipping Mistakes and How to Avoid Them

Wrong Weight: Always weigh your package after packing. A kitchen scale works great for this.

Late Shipment: Ship within the promised timeframe on your listing to maintain good seller ratings.

Tracking Issues: Always use a trackable service and input the tracking number in Depop.

Handling Shipping Problems

Lost Packages: Start a claim with your carrier. Keep all communications professional and timely.

Damaged Items: If the item arrives damaged, assess the packaging and consider insurance claims if applicable.

Tips for Reducing Shipping Costs

• Use Free Supplies: USPS offers free boxes for Priority Mail.
• Right-Size Your Package: Avoid using oversized boxes to save on costs.
• Depop Discounts: While Depop doesn't offer integrated discounts, you can hunt for cheaper third-party options.

Consider using ListingGenie to help write listings that set accurate shipping expectations.

FAQ Section

• How do I set the right shipping price? Research carrier rates and weigh your packaged item to calculate costs accurately.
• Can I offer free shipping? Yes, but factor the shipping cost into your item price to protect your profit margins.
• What if my buyer claims they didn't receive the item? Always use tracked shipping and provide the tracking number to the buyer.
• How do I deal with a damaged item claim? Request photos, review your packaging process, and consider whether insurance was purchased.
• When should I mark an item as shipped? Only mark it shipped after you've handed it over to the carrier and received a tracking number.